RMD Business Computer Basics Intermediate Syllabus
This course is designed for delegates who have a basic knowledge of
computing.
If the course syllabus does not entirely match your requirements, please contact us
as we are able to customise it to your needs.
This course has a duration of 1 day.
Information Networks
Basic Terms
Modem
LAN
WAN
What is a Client?
What is a Server?
What is the Internet?
What is the World Wide Web?
Advanced Terms
Intranets
Extranets
What is a PSTN?
What is an ISDN?
What is ADSL?
Networking Basics
Analog vs. Digital
How do Networks use Telephone Lines?
How does Wireless Networking Work?
Why Use Networks?
What Can Be Shared?
Transfer Rate
Basic Internet Concepts
The Internet vs. the World Wide Web
Definitions
Understanding Web Addresses
What is a Browser?
What is a Search Engine?
Internet Security
About Protected Web Sites
What is Encryption?
Digital Certificates
Virus Issues
Protecting Personal Information
Firewalls
Computers in the Workplace
Tasks That Computers Can Perform
Computers in Business
Computers in Government
Computers in Health and Education
Tele-Commuting
What is Telework?
Advantages to the Employee
Advantages to the Employer
Disadvantages of Teleworking
The Electronic World
E-Mail
Instant Messaging
E-Commerce
How does E-Commerce Work?
Advantages and Disadvantages of E-Commerce
Ergonomics
What is Ergonomics?
Adjusting Your Monitor
Keyboard and Mouse
Choosing a Chair
Lighting and Air
Taking Breaks
Safety and the Environment
Checking Cables
Checking Power Connections
Recycling Paper and Cartridges
Choosing Power Friendly Components
Computers and the Environment
Being Proactive
Benefits of Being Proactive
Security Policies
Procedures for Security Breaches
What Can Staff Members Do?
What Can Administrators Do?
Identifying Yourself
What is a User ID?
What is a Password?
Choosing a Good Password
What are Access Rights?
Protecting your Data
Why Backup Data?
Backup Methods
The Implications of Data Theft or Exposure
Understanding Malware
What are Computer Viruses?
What is Spyware?
What is Adware?
Disinfecting and Quarantining
Protecting Against Malware
What Anti-Malware Programs Can and Can't Do
What To Do When You Are Infected
Keeping Software Up To Date
Performing Regular Scans
Safety Tips
