RMD Business Outlook 2003 Foundation Syllabus
This course is designed for delegates who have little or no experience of
using Microsoft Outlook 2003.
If the course syllabus does not entirely match your requirements, please contact us
as we are able to customise it to your needs.
This course has a duration of 1 day.
The Essentials
An Overview Of Microsoft Outlook
System Requirements
Launching And Closing Outlook
The Outlook Interface
Outlook Today
The Navigation Pane
The Reading Pane
Task Panes
Using Menus
Using And Customizing The Main Menu
Using Shortcut Menus
Using Shortcut Keys
Working With Dialog Boxes
Using Toolbars
An Overview Of Toolbars
The Standard Toolbar
The Web Toolbar
The Advanced Toolbar
Customizing Toolbars
Using Help And Support
Using The Office Assistant
Using The Type A Question Box
Using Outlook Help
Electronic Mail
Configuring An E-Mail Account
Types Of E-Mail Accounts
How To Create And Change An E-Mail Account
How To Send And Receive E-Mail
Working With E-Mail Messages
Opening, Printing And Editing Messages
Replying, Forwarding And Re-Sending Mail
Opening And Saving Attachments
Deleting Messages
Organizing Messages
Finding Messages
Composing E-Mail
New Message Overview
Using The Address Book
Inserting Attachments
Inserting Hyperlinks
Using The Drafts Folder
Customizing E-Mail Messages
Mail Formats Overview
Using Stationery
Using Fonts
Using Microsoft Office Word As An E-Mail Editor
Information Management
Outlook's Calendar
Using Outlook's Calendar
Creating A New Appointment
Appointment Options
Customizing How You View Your Calendar
Using The Contacts Folder
Creating A Contact
Distribution Lists
Customising Contacts Views
Using Tasks
Creating And Editing Tasks
Task Options
Customizing How You View Tasks
Using Notes
Creating And Editing Notes
Note Options
Customizing The Notes View
Using The Outlook Journal
Setting Journal Options
Creating And Editing A Journal Entry
Customizing Journal Views
